Help Center

Venus E - What is the warranty and battery service life?

Venus E - What is the battery warranty and lifespan?

The Venus E battery has a 10-year warranty and is designed for long-term daily use.

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Venus E - Which socket should I use for the battery?

Venus E - Which connection should I use for the battery?

Venus E can be plugged into a correctly wired standard household socket, with extra attention for larger systems.

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Venus E - How does Venus E work?

Venus E - How does Venus E work?

Venus E stores cheap or solar energy and delivers it when the home needs it most.

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Venus E - What is the switching time during a power outage?

Venus E - What is the switchover time during a power outage?

In EPS mode, Venus E switches over very quickly to keep essential equipment powered.

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Venus E - Which smart meters are compatible?

Venus E - Which smart meters are compatible?

Venus E currently supports the Marstek CT002 and Shelly Pro 3EM smart meters.

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Venus E - Which charging methods are supported?

Venus E - What charging methods are supported?

Venus E supports simultaneous AC charging and photovoltaic charging on the same phase, up to 2,500 W.

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Venus E - Can the battery capacity be expanded?

Venus E - Can the battery capacity be extended?

One Venus E has a capacity of 5,120 Wh; more backup capacity can be achieved with multiple units.

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